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  Crusader Publishing :: Help zone

Help zone

  Terms & Conditions
TERMS & CONDITIONS

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.



Delivery Schedule
Most orders are processed and dispatched within 48 hours. In some exceptional cases, however, this may take up to 5 working days.



Privacy Policy
Crusader Miniatures do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart and to store delivery addresses. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes




Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
 
 

 
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Crusader Publishing 17 Oldfield Dive, Stone, Staffordshire, ST15 8XZ United Kingdom E-mail: Mark'at'Crusaderpublishing.com (replace 'at' with '@')

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